Homeowner Help Center

This Help Center is for Homeowners using Buildertrend.

8 articles in this collection
Written by Cameron Boettcher, Hailey, and Schuyler Burrus

Welcome to your Buildertrend Account

Downloading the Buildertrend Mobile App as a Homeowner

Learn how to access the free Buildertrend app for your device and start working smarter on the go and in the field.

Written by Hailey
Updated over a week ago

Customer Portal Overview for Homeowner

The customer portal allows you to see real time progress as well as receive updates from your builder when new information is added.

Written by Cameron Boettcher
Updated over a week ago

Homeowner Notifications

Customizing your notification preferences will help ensure that you're well informed, as well as not receiving an overload of notifications.

Written by Schuyler Burrus
Updated over a week ago

Online Payments

Setting Up Online Payments as a Homeowner

Make payments to your builder by utilizing Buildertrend's integration with Chase to quickly pay and manage invoices.

Written by Cameron Boettcher
Updated over a week ago

Paying Invoices as a Homeowner

You can quickly make and manage payments within Buildertrend. This article explains how to pay and manage invoices from your builder.

Written by Cameron Boettcher
Updated over a week ago

FAQs

How do I pay multiple invoices as a homeowner?

You can make payments in bulk or individually within Buildertrend. This article explains how to pay multiple invoices at one time.

Written by Cameron Boettcher
Updated over a week ago

How do micro-deposits work?

In order to verify banking information, micro-deposits will be required to verify the account. This can be bypassed by using Plaid.

Written by Cameron Boettcher
Updated over a week ago

What happens if you don’t save your payment method?

If you don't save your payment method, you must verify your bank account every time you make a payment which can be cumbersome.

Written by Cameron Boettcher
Updated over a week ago