Certain bank accounts use a secure process that will not allow the correct account and routing number to show up on printed or mailed checks when using instant authentication through Plaid.

If you want your recipients to be able to receive checks, please use the manual verification route using the steps below:

Go back to the previous tab with your Online Payments setup and delete your existing bank setup.

Next, click "Add Bank Account"

Select Manual to link your bank account

After clicking Continue, you will be led through a series of steps to add your account manually, including your bank’s routing number, bank account number, account type, and name on account.

Confirm the account using Micro Deposits. Two micro deposits will be added to your newly setup account in 1-2 business days. Once these have been deposited, you can verify your newly added account from the email (left) or go to Online Payments and select ‘Verify Account’.

Enter the two deposit amounts that appear in your bank account to finalize account setup.

If you have any questions or require additional support, feel free to chat with us, send an email: support@buildertrend.com, or give us a call at 1-888-415-7149. We’re always happy to help.

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