In order to remove a signature, you will simply need to clear and reset the document in question, allowing you to go through the document signing process again.

To begin, navigate to the Documents feature from the Files header.

From here, select the folder that contains the document that needs to be reset. Right-click the document and select the Signature(s) option.

Select Delete.

At this point, you can decide to clear the already existing signatures, as well as the signature request. You can always send another signature request at any time.

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If you have any questions or require additional support, feel free to chat with us, send an email:, or give us a call at 1-888-415-7149. We’re always happy to help.

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