The Pay Online button will be available when the PO meets these criteria:

  • Approved (manually or by sub)

  • Assigned to a subcontractor that is ACTIVE in Buildertrend

  • Not assigned to a subcontractor that is deactivated or disabled

  • Assigned to a subcontractor with viewing access to the job site

  • Not assigned to an internal user

  • Not voided (If payments are voided, it's eligible. If the PO is voided as a whole, not eligible)

  • Not fully paid

  • Any required custom fields must be completed.

  • $5 outstanding balance, minimum.

  • Not assigned to a sub with "Hold Payments" selected in their setup

  • Cannot be a negative PO

The Pay Online button will be available when the Bill meets these criteria:

  • Assigned to a subcontractor that has at least one email address associated with their account or are active in Buildertrend. Has to be one or the other, doesn't have to be both

  • Assigned to a subcontractor with viewing access to the job site

  • Not assigned to a subcontractor that is deactivated or disabled

  • Not assigned to an internal user

  • Not voided

  • Not fully paid

  • Not assigned to misc.

  • $5 balance, minimum.

  • Cannot be status: Online Payment Failed or Online Payment Declined

  • Cannot be a negative bill.

What's Next?

How to activate a sub

How to add a sub to a job

Bill & Purchase Order Basics

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