Users can be placed in an Archived status, preventing them from showing up in any user drop downs, but keeping their information for historical record. This keeps you internal user list up-to-date by only displaying users that are actively being used in Buildertrend.

User Statuses

  1. Active: Currently using Buildertrend.

  2. Inactive: Not able to log into Buildertrend, but can still be assigned to items for reference.

  3. Archived: Disabled from using Buildertrend, and cannot be assigned to items. Historical data is maintained for reference.

Help Video:

For comprehensive online learning, please visit the Buildertrend Learning Academy.

If you have any questions or require additional support, feel free to chat with us, send an email:, or give us a call at 1-888-415-7149. We’re always happy to help.

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