Here at Buildertrend, we strive to provide the best experience for our users.

In order to develop and deliver a high-quality product, we narrowed down our technology restrictions so that we can focus on doing things for you - our customer.

We recommend certain browsers that will enhance your experience in Buildertrend. If you don’t currently have access to these browsers, simply click the link to download the browser of your choice. Our preferred browsers are:

  • Chrome (Windows and Mac) - Click HERE to download

  • Firefox (Windows and Mac) - Click HERE to download

  • Safari (Mac) - Click HERE to download. (This should already be automatically downloaded on your Mac)

Some browsers can deter you from having the best experience. These may still be used; however, some new features may not display correctly or provide the best user experience. These browsers are:

  • Internet Explorer (Windows and Mac)

  • Safari (Windows Only)

We highly recommend migrating from these to our preferred browsers.

In addition to having a browser that you can trust to give you a great experience, there are other ways to help.

  • To be able to view all the information that you need in Buildertrend, a resolution of 1920 x 1080 is recommended. To learn how to change the resolution of your screen, please click HERE.

For comprehensive online learning, please visit the Buildertrend Learning Academy.

If you have any questions or require additional support, feel free to chat with us, send an email:, or give us a call at 1-888-415-7149. We’re always happy to help.

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